This toggle enables you to instantaneously cancel or reactivate a user’s Iron Mountain Connect Records Management profile, which controls the user’s ability to log in and use the application. Terminating a user does not remove the user’s profile or associated data; only system access is affected.
- Activate: Change a user's profile to immediately restore access to Iron Mountain Connect and Iron Mountain Connect Records Management
- Terminate: Change a user's profile to immediately remove the user's access to Iron Mountain Connect and Iron Mountain Connect Records Management
NOTE: The Activate toggle is only for users that were previously set to Terminated or Inactive status.
To activate/terminate a user:
- Click Manage Users from the My Quick Links section on the Iron Mountain Connect home page. The User Management screen opens.
- Follow the steps in Searching for Existing Users to find the user you need to activate/terminate.
- Click the checkbox to select the user you wish to activate/terminate.
- Click the Account button and toggle the user’s status:
a. If the user’s status is set to Active, the Terminate Selected toggle will be available.
b. If the user’s status is set to Inactive or Terminated, the Activate Selected toggle will be available.
- The change in status takes effect immediately. A success message is displayed at the top of the screen indicating that the application is processing the change request and updating the user’s profile.
NOTE: If the user is logged in when he or she is terminated, the system will automatically log the user out.
See Also